Facilities

property Amenities

Amenities blend leisure, business, and style at Kempinski.

For Relaxation

  • Outdoor Rooftop Pool – A city-view pool deck with loungers that makes the skyline part of the swim.
  • Wellness Spa – Treatments that range from traditional massages to modern therapies, designed for downtime after busy Dubai days.
  • Fitness Center – Fully equipped with cardio and strength machines, making it easy to keep routines intact while traveling.

Practical Perks

  • Direct Mall Access – A private entrance to Mall of the Emirates ensures seamless shopping and dining.
  • Complimentary Wi-Fi – Reliable high-speed connectivity throughout the hotel, from lobby to rooms.
  • Concierge Services – Assistance with reservations, tours, and city logistics.
  • On-Site Parking – Secure parking for guests arriving by car, right next to the property.

Business-Friendly

  • Executive Lounge – Exclusive access with meeting areas, refreshments, and privacy for business travelers.
  • Meeting Rooms & Event Spaces – Flexible venues equipped with modern technology, suitable for conferences, weddings, or corporate functions.
  • Business Center – Essential services such as printing, scanning, and workstations available around the clock.

Accessibility

  • Wheelchair Accessible Facilities – Elevators, ramps, and adapted rooms ensure inclusivity.
  • Direct Metro Link – Convenient access via Mall of the Emirates Metro station.

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    Activities
  • Ski storage
  • Live sport events (broadcast)
  • Movie nights
  • Ski-to-door access
  • Themed dinner nights
  • Skiing
  • Ski pass vendor
  • Happy hour
  • Ski equipment hire on site
  • Tour or class about local culture
  • Golf course (within 3 km)
  • Ski school
  • Live music/performance
Business Facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Cleaning Services
  • Trouser press
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
  • Laundry
Cleanliness & disinfection
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
Common Areas
  • Outdoor furniture
  • Sun terrace
  • Terrace
Entertainment & Family Services
  • Babysitting/child services
Food & Drink
  • Special diet menus (on request)
  • Wine/champagne
  • Bar
  • Fruits
  • Snack bar
  • Kid meals
  • Coffee house on site
  • Room service
  • Restaurant
Food & drink safety
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
  • 24-hour front desk
  • Invoice provided
  • Luggage storage
  • ATM/cash machine on site
  • Currency exchange
  • Private check-in/check-out
  • Tour desk
  • Valet parking
  • Concierge service
General
  • Parking
  • Private parking
  • WiFi available in all areas
  • Free parking
  • Parking on site
Miscellaneous
  • Family rooms
  • Air conditioning
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Facilities for disabled guests
  • Allergy-free room
  • Designated smoking area
Physical distancing
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Pool and Spa
  • Pool bar
  • Fitness
  • Outdoor pool (all year)
  • Spa facilities
  • Personal trainer
  • Swimming Pool
  • Massage
  • Steam room
  • Outdoor pool
  • Fitness/spa locker rooms
  • Spa and wellness centre
  • Spa lounge/relaxation area
  • Kids' pool
  • Foot bath
  • Sun loungers or beach chairs
  • Swimming pool
  • Fitness centre
  • Spa/wellness packages
Safety & security
  • Safety deposit box
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
Safety features
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
Services
  • WiFi
  • Free WiFi
  • Internet services
Shops
  • Barber/beauty shop
  • Minimarket on site
Transportation
  • Parking garage
  • Accessible parking
  • Car hire

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