Kempinski Hotel Mall of the Emirates, Dubai Amenities

Activities

• Ski pass vendor
• Themed dinner nights
• Ski school
• Skiing
• Ski equipment hire on site
• Happy hour
• Ski storage
• Golf course (within 3 km)
• Tour or class about local culture
• Live music/performance
• Live sport events (broadcast)
• Movie nights
• Ski-to-door access

Business Facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleaning Services

• Daily housekeeping
• Dry cleaning
• Laundry
• Trouser press
• Ironing service

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

Common Areas

• Outdoor furniture
• Terrace
• Sun terrace

Entertainment & Family Services

• Babysitting/child services

Food & Drink

• Snack bar
• Room service
• Restaurant
• Wine/champagne
• Special diet menus (on request)
• Fruits
• Coffee house on site
• Bar
• Kid meals

Food & drink safety

• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized

Front Desk Services

• Valet parking
• ATM/cash machine on site
• Private check-in/check-out
• Invoice provided
• Concierge service
• Luggage storage
• 24-hour front desk
• Currency exchange
• Tour desk

General

• Parking on site
• Parking
• Private parking
• Free parking
• WiFi available in all areas

Miscellaneous

• Allergy-free room
• Non-smoking rooms
• Soundproof rooms
• Lift
• Designated smoking area
• Facilities for disabled guests
• Air conditioning
• Family rooms

Physical distancing

• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas
• Contactless check-in/check-out
• Cashless payment available

Pool and Spa

• Fitness
• Personal trainer
• Spa facilities
• Pool bar
• Fitness/spa locker rooms
• Massage
• Steam room
• Kids' pool
• Fitness centre
• Spa and wellness centre
• Spa lounge/relaxation area
• Swimming pool
• Foot bath
• Outdoor pool (all year)
• Outdoor pool
• Swimming Pool
• Spa/wellness packages
• Sun loungers or beach chairs

Safety & security

• Security alarm
• Safety deposit box
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• 24-hour security

Safety features

• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Access to health care professionals
• First aid kit available
• Face masks for guests available
• Staff follow all safety protocols as directed by local authorities

Services

• WiFi
• Internet services
• Free WiFi

Shops

• Minimarket on site
• Barber/beauty shop

Transportation

• Parking garage
• Car hire
• Accessible parking